craftscotland Privacy Policy

craftscotland is committed towards the privacy of its website users.  This Privacy Policy explains our online information practices and the various measures taken to protect your privacy and security.

craftscotland complies with both the Data Protection Act 1998 and the Directive on Privacy and Electronic Communications 2002/58/EC.  We also implement our own best practice methodology.  This goes further than existing legislation and is designed to ensure that personal data is always treated ethically.

Our Privacy Policy was last updated on 15 January 2007.

 

Information Collection

Personal information is exchanged if you decide to e-mail us.  This will typically include your name; e-mail address and any other data within the contents of your e-mail e.g. company name, telephone number etc.

Only craftscotland receives your personal information and we will use it for reply purposes.  Replies will typically take the from of an e-mail or telephone call. 

You will be asked for personal data such as your name, address and e-mail address when you register for our mailing list or join as a maker or outlet on our site.

If you register for our mailing list you will receive e-mail and/or postal communications alerting you to news & features, opportunities and training and other developments. We do not send such messages without permission. You have the option not to receive these. To do so, contact enquiries at craftscotland dot org or call +44 (0)131 248 3615.

We endeavour to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies, please email enquiries at craftscotland dot org or call +44 (0)131 248 3615.

We will never share your information with third parties.

 

Use Of Information

In addition to the above use, craftscotland also uses information acquired via the website to better understand how it is being used and how it can be improved.  It is important to be aware that this type of information is ‘aggregate data’ and does not identify individuals; examples of aggregate data include: the number of website visitors etc.

These statistics are collected on a regular basis and may occasionally be communicated to selected business partners.  Again it is stressed that no personal customer information is communicated that will allow individual customer identification.

 

Information Sharing

We will never share, sell or rent individual personal information to any third parties unless ordered by a court of law.

 

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. 

The craftscotland website uses ‘session cookies’ i.e. no personal information is stored and once the user closes their browser, the cookie is deleted automatically.

We use cookies on our website because it allows us to track usage of our website e.g. how many unique visitors has our site attracted; how often is each section being used.

 

Data Security

To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures designed to safeguard and secure the information we collect online.

Further details of our security procedures can be obtained by e-mailing  enquiries at craftscotland dot org with craftscotland Data Security Information in the subject line of your e-mail message, or by telephoning craftscotland on +44 (0)131 248 3615.

More information about cookies can be found at the About Cookies website

 

Privacy Policy Updates

If we make any changes to our Privacy Policy, we will update this section of the website

 

Contact Us

If you have any questions, concerns or suggestions about our Privacy Policy, please feel free to contact:

 

Gordon Lee
Project Director
craftscotland
c/o Conkerhouse
155 Bath Street
Glasgow
G2 4SQ

T: 0141 273 7000
F: 0141 273 7001
E: enquiries at craftscotland dot org