This Craft Scotland website is operated by Craft Scotland. Craft Scotland is a company limited by guarantee registered in Scotland no. SC 270245. Craft Scotland is a registered Scottish Charity no. SC 039491.

Our registered address is 15 Coburg Street, Leith, Edinburgh, EH6 6ET. We can be contacted on +44 (0)131 466 3870, and by email on hello@craftscotland.org.

These conditions of use for the use of this website are set out below, and should be read carefully before you use the site. We hope that you will revisit the website and we recommend that you check these terms and conditions every now and again as we may make some changes to them. Your continued use of the site confirms your acceptance of our conditions of use.

Legal obligations

When you supply any personal information to www.craftscotland.org (e.g. to subscribe to receive newsletters) we have legal obligations towards you in the way we use your data. We must collect the information fairly: we must explain how we will use it (see the notices on the specific webpages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else. In general, any information you provide to Craft Scotland will only be used within Craft Scotland. Your information will be disclosed where we are obliged or permitted by law. We (or our contractors) may check some of this personal data against third party databases to confirm that it is accurate.

Craft Scotland complies with both the Data Protection Act 1998 and the Directive on Privacy and Electronic Communications 2002/58/EC. We also implement our own best practice methodology. This goes further than existing legislation and is designed to ensure that personal data is always treated ethically.

What information do we collect about you?

We collect certain information or data about you when you use www.craftscotland.org

We collect:

  • questions, queries or feedback you leave, including your email address if you contact www.craftscotland.org or profiles on the Craft Directory
  • your email address and subscription preferences when you sign up to our email alerts, and how you use our emails - for example whether you open them and which links you click on
  • your user-generated content and any associated contact information
  • your applications for the Craft Directory or Craft Scotland Applications
  • your IP address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques

Who can view my data and what do they do with it?

  • This data can be viewed by authorised people in the Craft Scotland team and our suppliers, to:
  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email alerts
  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them
  • allow you to access Craft Scotland services and make transactions
  • provide you with information about the craft sector

How will we use the information about you?

Information gathered from the website submission form for Directory, What’s On, Submit area and Opportunities is used to process your application for inclusion on the Craft Scotland website.

Craft Scotland will need to contact you when we perform maintenance or make structural changes to the Craft Directory. Such contact will be minimal. You have the right to stop such contact by emailing hello@craftscotland.org, however this may affect your profile entry in the event of technical website changes.

By registering a profile on the Craft Directory, the information you have chosen to be publicly visible will be displayed on the website, and will be accessible to all visitors to the website.

If you have signed up for our email bulletin, we will use the details you provided to send you regular newsletters and updates via email. We will not share this information for marketing purposes with other companies.


Our email bulletin is used by us to send you regular updates on events, news, and features on Craft Scotland and the craft sector. If you have consented to receive these newsletters, you may opt out a later date.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted, please email hello@craftscotland.org.

Access to your information and correction

We want to make sure that your personal information is accurate and up-to-date. Please login to the website and update your Craft Directory profile (if you have one) and your details with us as soon as they change. If you have Find Craft Profile but no login, please contact us for your sign in details.

You have the right to request a copy of the information we hold about you. If you would like a copy please email hello@craftscotland.org from the address registered to your community page/email subscription.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.

Cookies are used to measure how you use the website so we can monitor its effectiveness and improve its performance. These cookies aren't used to identify you personally, and you can delete these files if you want to. For more information on how to manage, control or delete files, please visit www.aboutcookies.org

We use Google Analytics on an ongoing basis to collect information about how people use the website, and occasionally use other third-party services. Google Analytics stores information about what pages you visit, how you got here and what you click on. We do not collect or store any personal information (such as your name or address) so this information cannot be used to identify you. 

We use Google Analytics Demographics and Interest Reporting to more accurately determine visitors by age, gender and interests. This helps us better establish the types of content we make available and what we produce online is relevant to our audiences.

You can opt out of Google Analytics by implementing the Google Analytics Opt-out Browser Add-on.

Please read our Cookie Policy in full.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We will update this webpage when our privacy policy is reviewed. This privacy policy was last updated on 29 August 2017. 

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you.

Craft Scotland, 15 Coburg Street, Edinburgh, EH6 6ET

hello@craftscotland.org / +44 (0)131 466 3870